1. What types of sarees do you sell?

We offer a wide range of authentic Banarasi sarees, including Pure Tussar, Tissue, Organza, Khaddi, and Georgette sarees — all crafted by skilled weavers from Banaras.

2. Are your sarees 100% handwoven and authentic?

Yes, every saree is handwoven by expert Banarasi weavers using genuine fabrics and zari. We ensure high quality and authenticity for each piece.

3. How do I place an order?

Select your preferred saree, choose the quantity, add it to your cart, and complete the secure checkout process. You can pay via credit/debit card, UPI, net banking, or digital wallets.

4. Do you offer Cash on Delivery (COD)?

Yes, COD is available for select pin codes in India. Check availability during checkout.

5. Do you have offers or discounts?

We regularly offer festive discounts, bundle deals, and seasonal offers. Subscribe to our newsletter or app notifications to stay updated.

6. How long will it take to receive my order?

Within India: 5–7 working days

International orders: 10–15 working days
Delivery time may vary based on location and courier availability.

7. Can I return or exchange a saree?

Yes, we accept returns/exchanges within 7 days of delivery if the saree is unused, unwashed, and in original packaging. Check our [Return & Refund Policy] for full details.

8. Do you offer blouse stitching or customization?

Yes, we provide blouse stitching, pallu length adjustment, and other customizations. Contact us before placing your order for custom requests.

9. How should I care for my Banarasi saree?

Always dry clean your Banarasi saree.

Store in a muslin cloth to protect the fabric.

Avoid direct sunlight and moisture.

Keep away from perfumes or deodorants.

10. Are your sarees suitable for gifts?

Absolutely! Banarasi sarees make perfect gifts for weddings, festivals, and special occasions. We also offer gift wrapping services.

11. Do you provide international shipping?

Yes, we ship worldwide. International charges and delivery times depend on the destination.

12. How can I track my order?

Once your order is shipped, you’ll receive an email or WhatsApp message with tracking details to follow your order in real-time.

13. Can I place bulk or corporate orders?

Yes! We handle bulk orders for weddings, events, or businesses. Contact our sales team for special pricing.

14. How can I be sure the fabric is genuine?

We guarantee 100% authentic Banarasi fabric. Each saree is labeled with its fabric type and weave details. You can also request a certificate of authenticity for premium sarees.

15. What payment methods do you accept?

We accept all major debit/credit cards, UPI, net banking, PayPal, and digital wallets.

16. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, returns/exchanges are possible according to our policy.

17. Do you have a physical store I can visit?

Yes, we have retail shops in Banaras. You can check our [Our Retail Shops] page for addresses and timings.